Privacy Policy

1. Introduction

Welcome to TutorKit (“we,” “us,” or “our”). TutorKit is a personalized learning and interview preparation platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (tutorkit.com) and related services (collectively, the “Service”).

By using TutorKit, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and password when you create an account, or profile information received from third-party authentication providers (such as Google or GitHub) if you choose to sign up through those services.
• Profile data: Information you provide during onboarding, such as your field of study or work, experience level, and learning goals.
• User-generated content: Messages, responses, answers, and other content you submit while using the Service, including interactions with courses and interview preparation features.
• Payment information: Payments are processed by our third-party payment processor. We do not receive or store your full payment card details. We retain only transaction identifiers and subscription status necessary to manage your account.
• Communications: Messages you send to our support team.

2.2 Information Generated Through Use

As you use the Service, we generate derived data to personalize your experience. This includes information about your learning preferences, progress, and areas of focus. We use automated analysis to produce these insights. The specific methods we use are proprietary and may evolve over time.

2.3 Information Collected Automatically

• Usage data: Pages visited, features used, session duration, and interaction patterns.
• Device data: IP address, browser type, operating system, and device type.
• Cookies: We use cookies and similar technologies as described in Section 7.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service, including generating personalized content and feedback
• Process your content through third-party artificial intelligence services to deliver core functionality (see Section 4)
• Analyze your interactions to personalize and improve your experience
• Process payments and manage your subscription
• Send transactional communications (such as password resets and payment confirmations)
• Monitor for security threats, fraud, and abuse
• Improve the Service through analysis of aggregate, de-identified usage patterns
• Comply with legal obligations

3.1 Internal Model Development

We may use anonymized and aggregated data derived from user interactions to develop, train, and improve our internal systems and models. This data is stripped of personally identifiable information and cannot be used to identify individual users. We do not sell or license user data — anonymized or otherwise — to third parties for their own model training purposes.

3.2 What We Do Not Do

• We do not sell your personal information.
• We do not use your data for advertising or ad targeting.
• We do not share your individual content, profile, or derived insights with employers, educational institutions, or any other third party.

4. Third-Party Services

We rely on third-party service providers to operate the Service. We share only the minimum data necessary for each provider to perform its function.

We may add, remove, or change third-party service providers as necessary to operate and improve the Service. We will update this policy to reflect material changes in the providers we use or in how they handle your data.

Important: Certain features of the Service require us to transmit your content to third-party AI providers for processing. These providers operate under their own privacy policies and data handling practices, which may change over time. While we select providers with strong data practices, we cannot guarantee how third parties will handle your data and are not responsible for their privacy practices. We encourage you to review the privacy policies of our key providers.

5. Data Retention

We retain your data as follows:

• Account and user-generated data: Retained while your account is active. Deleted upon account deletion, subject to legal retention requirements.
• Payment records: Retained as required by applicable tax and financial regulations.
• Server logs: Retained for a limited period for security and debugging purposes, then automatically deleted.
• Anonymized and aggregated data: May be retained indefinitely as it cannot be used to identify you.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and all associated personal data.
• Data export: Request a machine-readable export of your data.
• Objection: Object to certain types of processing.
• Withdraw consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, contact us at privacy@tutorkit.com or use the account settings page. We will respond within a reasonable timeframe consistent with applicable law.

6.1 Account Deletion

You can delete your account at any time from the Settings page. When you delete your account, we will permanently delete your personal data, including your account information, user-generated content, and any derived profile data. Some data may be retained where required by law (such as financial records). This action is irreversible.

7. Cookies

7.1 Essential Cookies

We use cookies that are strictly necessary for the Service to function, including authentication cookies that keep you logged in and session cookies that maintain your state as you navigate the site. These cannot be disabled.

7.2 Analytics Cookies

We may use analytics cookies to understand how users interact with the Service. You can opt out of non-essential cookies through the cookie banner or your browser settings.

7.3 No Advertising Cookies

We do not use advertising or tracking cookies. We do not run ads on the Service.

8. Age Requirement

TutorKit is intended for users aged 18 and older. By creating an account, you represent and confirm that you are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data. If you believe someone under 18 is using the Service, please contact us at privacy@tutorkit.com.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities promptly, in accordance with applicable law.

10. International Data Transfers

TutorKit is based in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using the Service, you acknowledge that your data may be transferred to jurisdictions that may have different data protection laws than your jurisdiction of residence.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have an account) and by posting a notice on the Service before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

• Email: privacy@tutorkit.com